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TERMS & CONDITIONS

1. Agreement. All orders from Blue Hour Poultry, placed online, by email, phone, or in person, are subject to these terms. Please read them before ordering and ask any questions first. Last updated October 2026.

2. Who we are. Blue Hour Poultry is a private exhibition breeder, Robert Anderson, in Tualatin, Oregon - not a commercial hatchery. Birds are produced in small numbers from selected pens, so availability depends on how the birds are producing.

3. What you should expect. Every bird we sell is selected for adherence to APA/ABA standards, but no bird is flawless and no breeder can promise show results. Started chicks are straight-run and unselected beyond obvious defects. Adults are sold as described and photographed; feather condition can change with molt, age, and travel.

4. Ordering and payment. Full payment reserves birds. We do not keep a waitlist; paid orders ship in the order received.

5. If We can't ship. If we can't ship within 30 days, we'll tell you, give a new estimate, and offer a full refund or store credit. Substitutions of color or variety happen only with your approval.

6. Cancellations. Full refund until 14 days before ship date; 80% after; store credit anytime. Once birds ship, sales are final except as covered in section 8.

7. Shipping. Lower 48 only, USPS Priority Mail Express from Portland (PDX). Chicks and adults ship Mondays and Tuesdays, late October through May, no December shipping due to the holidays. We hold shipments during unsafe weather. USPS does not guarantee overnight delivery and we cannot refund postage for late arrivals. You must pick birds up the day the post office calls. You are responsible for your state's import rules.

8. Live arrival. Chicks: we guarantee live arrival of the number ordered and include an extra. Adults: while we take every precaution to ensure birds are healthy and boxed carefully, we cannot guarantee alive arrival. In the event of a loss in transit, we may choose to offer credit or replacement, when available, at our discretion. Any credit will be for the purchase price of the birds only. Shipping is not refundable. To claim, email robert@bluehourpoultry.com within 48 hours of arrival with the live count and photos of any dead birds and the box. The guarantee is void if birds are not picked up promptly or the shipment is refused.

9. Health. Adult birds are vaccinated for Coryza. We never ship birds that appear unwell. Quarantine new birds at least 30 days.

10. Farm pickup and couriers. By appointment only. Park in gravel parking area. We load the birds in new cardboard boxes. Any carriers brought by the buyer must be new or cleaned & disinfected. Clothes and shoes must be clean. Any pets stay in the vehicle. Birds are brought to the vehicle. Ownership passes when birds are handed to you, your courier, or USPS.

11. Limits. Our responsibility is limited to the purchase price of the birds. We're not liable for show results, breeding outcomes, lost productivity, or startup costs such as equipment or feed.

12. General. Oregon law governs these terms. Photos and text on this site may not be used without permission. We may refuse any order and update these terms; the version in effect when you order applies.

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